General
Yes, all items made from 18k and 24k solid gold are pawnable. They are NOT gold-filled or gold-plated. But pawnshops may choose to not accept the item if the weight of the item is too light or have lower appraisals for the item if they stones stones or other non-gold components. However, we do sell 14/20 gold-filled (AKA 10k) and they are NOT pawnable.
K or karat or the purity of the gold. The higher the K the purer the gold. 24k is considered 100% pure gold alloy, and 18k is 75% gold with 25% other alloy. 18k is often used instead of 24k because it is much stronger and durable than 24k, which is very soft and malleable. When the items are magnetized sometimes they might “move” depending on the metal found in the 25% mix with gold. But it does not mean that the item is not made from gold.
The weight found in the listing is for reference only and we used the range of weights found for the batch of items since not all items have the exact same weight. The range is usually +- 0.05g which is equivalent to roughly a grain of rice. The reason why the weight is different is because we are weight such small units, which makes it hard to accurately weight especially since no scale is the same and it also depends on various factors (eg. how many digits the scale can weight, how sensitive the scale is, or how the scale was calibrated, etc)
As of the moment all stones used for our gold pieces are made from synthetic diamond. And all stones used in our charms are made from natural semi precious gemstones.
Sorry, right now we don’t have the ability to customize gold pieces. But we do offer customization for charms depending on the design.
No, we don’t have a physical store at the moment. All our official channels have Eight Elements PH as names, any other store with similar logos, or color schemes but have different names are not affiliated with us. Please make sure that you are buying from our official shops to avoid any problems or fraudulent transactions. You can also find the links to our pages below.
Ordering
Bank Deposit or Online Transfer
After placing your order online, you will receive an e-mail with the details of your order, the total amount due, and the payment details. You can deposit payments through Banco de Oro (BDO) or Bank of the Philippine Islands (BPI).
Gcash
We also accept payments through Gcash.
Yes, as long as it has not been processed. Send us an email or a message as soon as possible to modify or edit your order along with the order number and details of the requested change.
Yes, we allow cancellation as long as it has not been processed.
Yes, full amount is required before we process your order.
We start processing orders upon receipt of payment. It would take 1-2 days before we ship out the items if the item is on-hand. For pre-order items, items are made to order and will take 3-10 days before shipping.
Shipping
– Standard Shipping (100 php)
– Same Day Delivery (depends on the location)
Standard Shipping: 1-3 days for Metro Manila, 3-6 days for outside Metro Manila
Same Day Delivery: We offer same day delivery for areas located in Metro Manila, with extra cost. Email us or send us a message for more info.
We will send the tracking details once the package has been sent. If you encounter difficulties contacting the courier, please let us know by messaging us or sending us an email at hello@eightelementsph.com
We can accommodate international delivery, send us a message.